Refund and Return Policy
Refund & Return Policy
Last Updated: September 15, 2025
At Backcountry Sportsman, your satisfaction is our priority. If you are not fully satisfied with your purchase, please review the details below regarding returns, refunds, and exchanges.
Return Window
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Items may be returned within 30 days of delivery.
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Returns requested after 30 days will not be accepted.
Eligibility for Returns
To qualify for a return, items must be:
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Unused and in their original condition
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In the original packaging (if applicable)
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Accompanied by proof of purchase (order confirmation or receipt)
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The following items are non-returnable:
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Clearance or final sale items
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Gift cards
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Personalized or custom products
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Used or damaged items (unless defective upon arrival)
Refund Process
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Approved returns will be refunded to the original payment method.
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Refunds are typically processed within 5–7 business days after we receive and inspect the returned item.
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Shipping fees (if paid) are non-refundable, unless the return is due to our error (e.g., wrong item shipped, defective product).
Return Shipping Costs
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Customers are responsible for return shipping costs.
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If the return is due to an error on our part, we will cover the cost of return shipping or provide a prepaid return label.
Exchanges
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If you wish to exchange an item, please return it under the process above and place a new order for the desired item.
Important Notes
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We recommend using a trackable shipping method for returns. Backcountry Sportsman is not responsible for items lost in return transit.
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For warranty issues, please contact the product manufacturer directly (if applicable).
Contact Us
If you have any questions about this policy or need assistance with your order, you can reach us at:
Email: info@backcountrysportsman.com
Phone: 843-532-1059
Address: 50 Walling Grove Road Beaufort, SC 29907, USA